Refund policy

Return & Refund Policy

At CaseTrap, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund within 7 days of receiving your order.

Eligibility for Returns & Refunds:

• Items must be unused, in original condition, and packaging.
• Proof of purchase (order number or receipt) is required.
• Returns due to defective or incorrect items are eligible for a full refund or replacement.
• Returns for change of mind may be subject to a restocking fee.

How to Request a Return or Refund:

1. Contact Us within 7 days of delivery at [your email/contact form] with your order details.
2. Our team will review your request and provide return instructions if applicable.
3. Refunds will be processed within 3-7 business days after we receive and inspect the returned item.

Note: Shipping costs are non-refundable. CaseTrap reserves the right to decline returns that do not meet our policy requirements.

For any questions, feel free to reach out to our support team.